Shipping Policy

The shipment we choose is DHL / FedEx / USPS / 4PX / EMS / ETK / epacket.
Express shipping delivery date take 5-20 Working Days(USA), 7-25 Working Days(Other Country)

Shipping Fee:
For China, it is free shipping.
For The United States, Canada, Australia, Europe, Asia, it is also free shipping.
For the rest of the world, we charge $20-$100 for one order.

Please Noticed:
We don't process orders on Sunday, because shipping companies all do not work on Sunday.
Processing & shipping times may be extended during holidays.
Please note that we can not ship packages to P.O. Box or APO/FPO addresses

Order Processing Time
Processing time: 0-3 Working days. If you place the order on Sunday or Chinese holidays, your order will be dispatched on the next working day.

About United States Shipments
Delivery warehouses for American customers are located in California (U.S.) and Guangzhou(China). Delivery time depends on your location and warehouse inventory. We offer free shipping. All you need is to provide us with a correct street address (not a PO Box) and contact details when checkout.
Take a look at the table below of estimated transit time for ground shipments. We are not responsible for deviations from estimated transit times.

About Canada Shipments
Delivery warehouses for Canadian customers are located in Guangzhou(China). Delivery time depends on your location and warehouse inventory. We offer free shipping. All you need is to provide us with a correct street address (not a PO Box) and contact details when checkout.
Take a look at the table below of estimated transit time for ground shipments. We are not responsible for deviations from estimated transit times.

About Australia Shipments
Delivery warehouses for Australian customers are located in Guangzhou(China). Delivery time depends on your location and warehouse inventory. We offer free shipping. All you need is to provide us with a correct street address (not a PO Box) and contact details when checkout.
Take a look at the table below of estimated transit time for ground shipments. We are not responsible for deviations from estimated transit times.

About Europe Shipments
Delivery warehouses for Europe customers are located in Guangzhou(China). Delivery time depends on your location and warehouse inventory. We offer free shipping. All you need is to provide us with a correct street address (not a PO Box) and contact details when checkout.
Take a look at the table below of estimated transit time for ground shipments. We are not responsible for deviations from estimated transit times.

About Asia Shipments
Delivery warehouses for Asia customers are located in Guangzhou(China). Delivery time depends on your location and warehouse inventory. We offer free shipping. All you need is to provide us with a correct street address (not a PO Box) and contact details when checkout.
Take a look at the table below of estimated transit time for ground shipments. We are not responsible for deviations from estimated transit times.

OTHER INTERNATIONAL ORDERS
We ship other international orders as well. Please contact our customer support team for current rates and availability.

About Customs, Duties, & Taxes
When ordering from Pazomaracing.com, you're responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of records and must comply with all laws and regulations of the destination country. Orders shipped except the United States and Canada may be charged import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be charged such import taxes, customs duties, and fees, which are levied once a shipment reaches the destination country. Additional charges for customs clearance must be borne by the recipient; we can't control these charges and predict what they may be. Customs policies are different from country to country. For more information, contact your local customs office. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Shipping Support
Our site is always available whenever you want to upgrade your ride. That means your orders can be placed 24/7/365. However, if delayed delivery or out of stock, we will contact you. Our passionate customer support team is happy to help with any questions or concerns. If you'd like to speak with a member of our support team, please visit our contact us page.

Attention: Although we try to ship your order to you as fast as possible, please don’t order motorcycle parts less than 5 days before you need them! It's always better to give yourself at least a 3 weeks cushion before you need it to avoid any unforeseen circumstances that may delay delivery.

Packaging:
We use cartons or bubble envelopes for outer packing.


Track your order:
Once your order is shipped out, you will receive an email with the tracking information.
Please allow 24 hours for the tracking information to show.
You can track the package on the following web site accordingly:
DHL https://www.DHL.com/
FedEx https://www.fedex.com/
USPS https://www.usps.com/
4PX http://en.4px.com/
https://www.17track.net

If there have any problem with the delivery status, please contact the courier before contacting us by e-mail(info@pazomaracing.com)